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Samenvatting
IATA Passenger Services Conference Resolution: 2022 [digital]
Formerly the Passenger Standards Conference Manual (PSCM)
Includes all resolutions and recommended practices that have been universally agreed upon by airlines to process passengers and baggage for both online and interline carriage.
Includes procedures for reservations, passenger and baggage check-in and ticket issuance, specifications for baggage tag and ticketing, and various multilateral interline agreements and other passenger traffic-related regulations. It features standards related to New Distribution Capability and One Order (collectively Offer and Order Management) in support of the industry ambition to move to Airline Retailing for example the Airline Taxonomy of Offer Components.
