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IATA Ground Operations Manual (IGOM): 2023 [digital]
The IATA publication is made available in an e-Reader solution called Bookshelf. Bookshelf Online is accessed through a browser.
IGOM has been developed in response to industry demands for enhanced ground operational safety and damage reduction.
This is the core manual for all ground operations and provides standard procedures for the frontline personnel.
The AHM & the IATA Ground Operations Manual (IGOM) are now stand-alone, interdependent products which are also available as combos. The AHM is policy driven and focuses on “what to do. The IGOM is procedure driven, focusing on ” how to do it”.
The IATA publication is made available in an e-Reader solution called Bookshelf. Bookshelf Online is accessed through a browser. The publication can also be accessed with the Bookshelf software application, installed on a computer or tablet. When you get your first IATA Digital publication you’ll create a Bookshelf account, and use that account whether using Bookshelf Online or the Bookshelf application.
- Online – Browser-based, no software to install. Chrome, Safari, Edge, and Firefox are all supported.
- Offline – There’s a Bookshelf app for all popular platforms, including iOS.
Features & Benefits
- Can be used in popular browsers
- No software to install
- There’s an app (Bookshelf, from company VitalSource) for all popular platforms
- No internet connection required after downloading your titles
- Searchable text
- Content adjusts to screen size
- Table of contents
- Bookmarks, notes & highlighting
- Resource files (i.e. excel files, forms, power points, PDF extracts) that are down-loadable, printable and fillable
- Intra-document hyperlinks
Published: November 2022
Effective Date: Jan 1, 2023 until Dec. 31, 2023
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9400-12 AHM, SGHA, IATA IGOM