IATA Disruption Management Manual: 2020-2022 [mobile device]

IATA Disruption Management Manual: 2020-2022 [mobile device]

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Within 2 hours on business days

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Engels

SKU 520714
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Lieferfrist: Within 2 hours on business days
Medium: Download
Sprache: Engels
SKU 520714
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Beschreibung

Beschreibung

IATA Disruption Management Manual: 2020-2022 [mobile device]

The COVID-19 pandemic is causing even further disruption across the globe affecting all travelers, airports and airlines. This new layer of complexity and disruption requires unique skills, tools and precaution to manage efficiently and seamlessly.

The Disruption Management Manual provides airlines, ground handlers and other aviation stakeholders a directory of guidelines and recommended practices that can support an efficient and seamless accommodation of customers during disruptions:

  • Provisions in case of delay, cancellation, denied boarding
  • Passenger claims and liability
  • Communication
  • Interline considerations on irregular operations (IROPs)
  • Provisions in case of baggage disruption
  • Best practices for IROPs handling during a pandemic

Effective Date: Dec 1, 2020 until Jun 30, 2022

8965-01

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